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Government Translation Guide: How to Improve Language Access with AI

Most local governments face growing language access challenges. This guide explores how AI-powered government translation and captioning can help municipalities increase civic participation, reduce costs, and communicate more effectively with diverse communities.

Learn how to implement scalable, inclusive translation solutions for council meetings, public forums, events, and more.

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What’s Inside

  • Overview of human vs AI translation options
  • Step-by-step breakdown of how AI translation works
  • Common use cases: council meetings, press conferences, service desks, and more
  • Benefits of live captions and language access

Who It’s For

  • City managers and clerks
  • Civic engagement and DEI teams
  • IT and AV staff supporting hybrid meetings
  • Public information officers and translators

Why It Matters

  • Most municipalities still rely on informal solutions
  • Language barriers limit civic participation and trust
  • AI translation is faster, more affordable, and easier to scale
  • Small teams can now support large, multilingual audiences